The Home Energy Team at the Centre for Sustainable Energy provides free, impartial energy saving advice. This includes advice on keeping warm and well in winter, cutting your energy bills, referrals for home visits and funding for energy saving improvements.
Advice available for home owners, private and social tenants and private sector landlords
Advice on insulation and heating improvements, grants and discounts, energy bills including debt, switching energy suppliers, understanding meters including smart meters, energy consumption and condensation, damp and mould treatment.
Help to access the energy companies
Home visits for more complex bill or switching enquiries, heating controls advice e.g. controlling night storage heaters, and condensation, damp and mould advice.
Support and advice for clients looking to remove a prepayment meter.
Onward referrals to installers of insulation and heating improvements
Onward referrals to other agencies for further support e.g. other debt advice, charity searches for funding